• Free US Domestic shipping
  • Free US Domestic shipping

FAQ's

Frequently Asked Questions

Q. What is your email address?

A. info@theticklemonkey.com

Q. Where do you ship from?

A. We use Amazon's vast network of Storage and Delivery methods to ensure the fastest and most efficient delivery of your product. 

Q. How long will it take for my items to arrive?

A. For US Domestic Shipping it usually takes between 2-5 Days. At present we are not offering International Delivery

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-5 business days

Q. Where is you company located?

A. We are based in Ireland with Warehouse and Partnerships accross the US and Europe

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.
Please contact us on info@theticklemonkey.com or  if you don't receive one within 24 hours

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to info@theticklemonkey.com 

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Q. Is Checkout on this site safe and secure?

A. As a Shopify-registered merchant, you can be absolutely sure that all purchases are delivered promptly and your personal data securely encrypted 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers' information. Emails are strictly for follow-up and to send newsletters of our promotions and discounts should you wish to subscribe

Q. Will I (the customer) have to pay customs?

A. This is the responsibility of the Customer but for most countries, you will not have to pay customs